Frequently Asked Questions
Everything you need to know about the future of AR glasses.
What devices are compatible with RayNeo AR glasses?
RayNeo glasses are compatible with most devices that support DisplayPort over USB-C, including smartphones, tablets, laptops, and gaming consoles like the Nintendo Switch and Steam Deck.
How long does shipping take and what are the costs?
We offer free standard shipping on all orders over $100. Delivery typically takes 3-7 business days within the continental United States, while international shipping may take 10-14 business days.
What is your return policy for smart eyewear?
We offer a 30-day money-back guarantee. If you are not satisfied with your RayNeo glasses, you can return them in their original packaging and condition for a full refund.
Can I use RayNeo glasses if I wear prescription lenses?
Yes, RayNeo glasses include a prescription lens frame in the box. You can take this frame to your local optician to have custom lenses fitted for a seamless AR experience.
Do the glasses come with a manufacturer warranty?
Every pair of RayNeo AR glasses comes with a standard 1-year limited warranty covering manufacturing defects in materials and workmanship under normal use.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay, as well as installment options through Klarna and Affirm.